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At ChamberExpress, we're never satisfied with the status quo. Continuous improvement has been essential to our clients' success. Your input is vital to ensuring we learn as much as possible about how chamber leaders are meeting the needs of their members, and where leaders feel they need more support.

Answering these questions will allow us to evaluate the performance of your chambers site. We would then like to set up a time to go over the survey with you and show you how ChamberExpress' many features can assist you in offering a total online solution.

1. What is your website address? *
2. Do you consider your website:
A necessary expense
An expense that pays back indirectly in other areas
A profit center
Unnecessary
3. Please describe the features and functions that are currently provided on your website or the ones you would like to have in the future:
  Available Now Would Like To Have Not Interested
Online Event Calendar
Event Registrations With Online Payments
Mass Email Marketing To The Members, E-Newsletters, Special Announcements
Online Member Surveys
Paid Advertising (Banners & Text)
Online Store For Merchandise Or Publications
On-Line Membership/Business Directory
Online Membership Renewals And Payments
Important Forms And Publications Posted For Members To Download And Print
4. When was the last time your website was designed or redesigned?
less than 1 year ago
1 year ago or more
2 years ago or more
Don’t know
5. How is your website effectiveness measured and monitored?
It is not
We review our visitor statistics quarterly or annually
We review our visitor statistics on a monthly basis
We are implementing a thorough analysis of lead sources, conversion rates and overall marketing performance of our website
6. Were any changes to your website ever made as a result of a website performance review?
No
Yes, several times
Yes, we receive and implement recommendations along with the performance reviews on a regular basis
7. How easy is it to update your website’s content?
Very easy – it usually only takes a few minutes
Difficult – changes usually show up several hours later or the next day
Impossible – changes take many days and have costs associated with them
Don’t know
8. How frequently is your website updated?
Several times a week
Once a week
Two or three times a month
Once a month or less
9. Who updates your website?
We have one person on staff responsible for the updates
There are several people on staff who are responsible for different aspects of the website
The company / contractor who built the website
10. When are you planning to redesign your website or add new features to it?
In one month or less
In 1-3 months
In 3-6 months
This year
Next year
Not sure
11. Which software do you use for your membership database?
A customized database (Access, Excel, etc.)
ACT!
ChamberMaster
ChamberWare / Visual ChamberWare
ChamberWeblink
CC-Assist
eChamber
iMIS
IRMMembership
reMEMBER
SBA
Don’t know
Other (please specify)
12. Which accounting software does your chamber use?
QuickBooks
Quicken
Peachtree Accounting
Don’t know
Other:
13. What is your current membership?
14. What is your potential membership, based on your area demographics?
15. How many people do you have on staff?
full time:
part time:
16. Your Name: *
17. Title:
18. Name of Chamber: *
19. Phone: *
20. Email:
21. How did you hear about ChamberExpress?

See for yourself what ChamberExpress is capable of - sign up for an online demo!

ChamberExpress
2760 Peachtree Industrial Blvd
Sutie B 
Duluth, GA 30097

Toll-free: 1-877-935-0300
Phone: 770-935-0300
Fax: 770-935-0303

info(at)chamberexpress.com

See how we can help. View our video which will take you through the process.