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How is Your Chambers Website performing?

At ChamberExpress, we're never satisfied with the status quo. Continuous improvement has been essential to our clients' success. Your input is vital to ensuring we learn as much as possible about how chamber leaders are meeting the needs of their members, and where leaders feel they need more support.

Answering these questions will allow us to evaluate the performance of your chambers site. We would then like to set up a time to go over the survey with you and show you how ChamberExpress' many features can assist you in offering a total online solution.

What is your website address?
Do you consider your website: An expense that pays back indirectly in other areas
A necessary expense
A profit center
Unnecessary
Features and functions currently provided on your website or the ones you would like to have in the future:
  Available Now Would Like To Have Not Interested
Online Event Calendar
Event Registrations With Online Payments
Mass Email Marketing To the Members, E-Newsletters, Special Announcements
Online Member Surveys or Polls
Paide Advertising (Banners & Text)
Online Store For Merchandise Or Publications
Online Membership Directory(Pulls data automatically from your database)
Online Membership Renewals And Payments
Inportant Forms And Publications Posted For Members To Download And Print
How frequently is your website updated? Several times a week
Once a week
Two or three times a month
Once a month or less
Its not and is long overdue
How easy is it to update your website's content? Very easy – it usually only takes a few minutes
Difficult – changes usually show up several hours later or the next day
Impossible – changes take many days and have costs associated with them
Don't know
Who updates your website? We have one person on staff responsible for the updates
There are several people on staff who are responsible for different aspects of the website
The company / contractor who built the website
How is your website effectiveness measured and monitored?

We are looking to see if you are able to view site statistics in real time from your website.

It Is Not
We Review Our Visitor Statistics Quarterly Or Annually
We Review Our Visitor Statistics On A Monthly Basis
We Are Implementing A Thorough Analysis Of Lead Sourses, Conversion Rates And Overall Marketing Performance Of Our Website
If you monitor, were changes made based on data collected? No
Yes, several times
Yes, we recieve and implement recommendations regularly
When was the last time your website was designed or redesigned? Less than 1 year ago
1 year ago or more
2 years ago or more
Don't know
When are you planning to redesign your website and add new features? 1 month or less
1-3 months
3-6 months
Sometime this year
Next Year
Not Sure
Which software do you use for your membership database? A customized database (Access, Excel, etc)
ACT!
CC-Assist
Chamber Master
ChamberWare/Visual ChamberWare
ChamberWeblink
eChamber
IMIS
IRM
Quickbooks
reMember
SBA
Don't Know
Which accounting software do you use? Peachtree Accounting
QuickBooks
Quicken
Microsoft Money
Great Plains
Don't Know
What is your current membership? *
What is your potential membership? *
How many people do you have on staff?
Full Time:
Part Time:
Your Name:
Title:
Name of Chamber: *
Email:
Phone: *
How did you hear about ChamberExpress? *
Advanced Computing Technologies, Inc. WebElite3Chamber Express